Refund Policy

Merchant Details

This website is operated by Anakha Associates, represented by Advocate Anakha S, from Court View Building, Vanchiyoor, Trivandrum, Kerala 695035, India.

GSTIN: 32CYRPA2629A1ZX

Cancellation & Refund Schedule

We understand that plans can change. Our refund policy is designed to be fair to both clients and our practice.

How to Request a Refund

To request a cancellation and refund:

• Email us at admin@advocateanakha.com
• Include your booking confirmation number
• Provide your registered email and phone number
• State the reason for cancellation (optional)

Refund Processing and TAT

• Refund turnaround time (TAT): eligible refunds are initiated within 5-7 business days from approval of the refund request
• Refunds are credited only to the original payment method used for booking
• Bank, card network, or payment processor settlement timelines may add 2-3 additional business days
• You will receive email confirmation once the refund has been initiated

Rescheduling

Instead of cancelling, you may reschedule your consultation free of charge if requested at least 24 hours in advance. Contact us to find a new time slot.

Exceptional Circumstances

In cases of medical emergencies, natural disasters, or other extraordinary circumstances, we may offer full refunds or rescheduling at our discretion, regardless of timing. Please contact us with supporting documentation.

Service Interruptions

If a consultation cannot be completed due to technical issues on our end, you will receive either:

• A full refund, or
• A rescheduled consultation at no extra cost

Non-Refundable Items

• Completed consultations (services already rendered)
• Documentation fees (once documents are prepared)
• Court filing fees (paid to government)

Contact Us

For refund-related queries:

• Email: admin@advocateanakha.com
• Phone: +91-7356910459
• Response time: Within 24 business hours